Thank you for using SignalRGB! This Privacy Policy explains how Whirlwind Virtual Realities Inc. ("Whirlwind," "Company," "we," "us," or "our") collects, uses, processes, and discloses your information across the SignalRGB platform, including our website, desktop applications, mobile applications, and related services (the "SignalRGB Platform").
If you see an undefined term in this Privacy Policy, it has the same definition as outlined in our Terms of Service.
The Data Controller responsible for your information under this Privacy Policy is Whirlwind Virtual Realities Inc.
Account Information: When you create a SignalRGB account, we collect information such as your username, email address, password, and profile information you choose to provide.
Payment and Billing Information: When you make purchases (including Light Points, subscriptions, or other virtual content), we collect payment information such as billing address, payment method details (processed securely through third-party payment processors), and transaction history. We do not store complete credit card numbers. We use this information to process transactions, manage virtual currency balances, prevent fraud, and provide customer support. We also associate transaction history with your account to manage Light Points balances, detect fraud, and provide support for purchase-related issues.
Communications: When you contact our customer support, participate in surveys, or communicate with us, we collect the content of those communications and associated metadata.
User-Generated Content: We collect content you create and share on the SignalRGB Platform, including custom lighting effects, profiles, comments, and other submissions.
Identity Verification: For security and fraud prevention, we may collect government-issued identification or other verification documents when required. We only collect identity verification documents when strictly necessary to prevent fraud or comply with legal requirements, and such information is stored securely and deleted once the verification purpose is fulfilled, unless required by law.
Device and Technical Information: We collect information about your computer, mobile device, and hardware setup, including:
Usage Analytics: We collect information about how you use the SignalRGB Platform, including:
Cookies and Tracking Technologies: We use cookies, web beacons, pixels, local storage, and similar technologies to:
You can control cookies through your browser settings but disabling them may limit platform functionality.
Hardware Integration Data: We may receive information from hardware manufacturers and software partners to improve compatibility and provide better integration services.
Advertising Partners: Our advertising partners (including Nitro and Playwire) may share information about ad performance and user engagement with advertisements displayed on our platform.
Users in certain regions (such as the EU, UK, and Brazil) may be subject to international data transfers when interacting with our advertising or analytics partners. We implement appropriate safeguards for such transfers in accordance with applicable laws, and seek consent where required (e.g., for analytics cookies or personalized ads).
Social Media and Third-Party Services: If you connect third-party accounts or social media profiles, we may collect information from those services according to their privacy policies and your authorization.
Analytics Providers: We use third-party analytics services that may collect information about your use of the SignalRGB Platform and other websites or applications.
Note:
SignalRGB is not a bank, money transmitter, prepaid access provider, or issuer of stored value. Light Points are a platform-only virtual currency and are not redeemable or exchangeable for cash, goods, or services outside the SignalRGB Platform. They do not represent any monetary value and may not be used as legal tender. They are provided solely for entertainment and platform-specific use.
The use of Light Points and access to Virtual Content does not result in any financial or tax obligation, credit, or entitlement, and we do not treat such activity as involving monetary value or financial transactions.
We may share your information when you explicitly consent, such as when you choose to share custom lighting effects or participate in community features.
We work with third-party service providers who help us operate the SignalRGB Platform, including:
These partners have limited access to your information and are contractually required to protect it and use it only for specified purposes.
We may disclose your information when required by law or to protect safety, including to:
We will attempt to notify you of such disclosures unless prohibited by law or when notice could create safety risks.
If we undergo a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
We may share aggregate, statistical, or de-identified information that cannot reasonably be used to identify you, such as general usage trends or hardware compatibility statistics.
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, including:
You may request deletion of your account and associated data at any time, subject to legal retention requirements.
European Users (GDPR): You have additional rights including data portability, rectification, erasure, and the right to object to processing. You may also file complaints with your local data protection authority.
Our legal bases for processing your personal data under the GDPR may include:
California Users (CCPA): You have rights to know what personal information we collect, delete your information, and opt out of the sale of personal information. We do not sell personal information in the traditional sense.
Brazilian Users (LGPD): Users in Brazil have rights under the Lei Geral de Proteรงรฃo de Dados (LGPD), including the rights to access, correct, delete, anonymize, or port their personal data.
Other Jurisdictions: You may have additional rights under local privacy laws. Contact us to exercise these rights.
SignalRGB operates globally and may transfer your information to countries other than where you reside, including the United States. We implement appropriate safeguards to protect your information during these transfers, including:
We implement comprehensive security measures to protect your information, including:
However, no system is completely secure, and we cannot guarantee absolute security of your information.
The SignalRGB Platform is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.
Users between 13 and 18 should have parental consent before using our services and providing personal information. We may implement additional measures to verify age and/or obtain parental authorization in compliance with applicable laws such as the Children's Online Privacy Protection Act (COPPA).
The SignalRGB Platform may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing them with personal information.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Your continued use of the SignalRGB Platform after the effective date constitutes acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@signalrgb.com
Support: support@signalrgb.com
Website: https://www.signalrgb.com/contact
Mailing Address:
SignalRGB
Privacy Officer
1300 El Camino Real Ste 100
Menlo Park, California 94025
USA
For users in the European Union, you may also contact your local data protection authority with any concerns.
Effective Date: November 10th, 2025